Al MehairiFreight & customs
FAQ

International Shipping, Customs, and Port FAQ

Clear answers for customers asking about sea, air, and land freight, FCL/LCL cargo, customs clearance, port documents, vessel services, and inland delivery.

Which logistics services does Al Mehairi handle?+

Al Mehairi handles international shipping by sea, air, and land, plus customs clearance, government and port transactions, vessel services, and inland delivery as connected shipment workflows.

Do you handle sea, air, and land freight?+

Yes. Customers can request sea freight, air freight, land freight, parcel shipping, full container load, and LCL or consolidated cargo quotes.

What details are needed for an international shipping quote?+

Send origin, destination, shipping mode, cargo type, quantity, weight, dimensions or CBM, container option, pickup needs, customs clearance needs, and final delivery needs.

Can you help with UAE customs clearance?+

Yes. Customs clearance requests can be reviewed for import, export, transit, re-export, and temporary admission. Final processing depends on documents, cargo classification, authority approval, inspection, duties, VAT, and permits where required.

Which documents are usually needed for customs review?+

Common documents include commercial invoice, packing list, certificate of origin, bill of lading or airway bill, delivery order for sea shipments, and permits for restricted goods where applicable.

Can you guarantee customs approval?+

No. No logistics provider should guarantee customs approval. Approval depends on customs and other competent authorities, document accuracy, cargo type, HS code, restricted goods rules, inspection, duty, VAT, and permits.

Do restricted goods require permits?+

Yes. Restricted goods may require approval from the relevant UAE authority before release. Food, cosmetics, medicines, telecom equipment, live animals, plants, chemicals, alcohol, media goods, and other categories can require additional review.

Do you support port and government transactions?+

Yes. The team can coordinate inquiries for customs and port documents, MOFA invoice or certificate of origin attestation, customs transaction reports, landing certificates, NOC-related requests, and delivery order follow-up where applicable.

Do you provide vessel services?+

Vessel service coordination can be requested for vessel details, anchorage or port-related support, ship spare parts, delivery to vessel, and marine logistics inquiries. Requirements depend on the port, agent, and authority workflow.

Can you arrange inland delivery after clearance?+

Yes. Inland delivery can be requested for port pickup, airport pickup, container drayage, warehouse delivery, and final-mile cargo movement across supported UAE routes.

Why are prices not instant on the website?+

Freight and customs pricing depends on route, cargo, documents, weight, dimensions, CBM, shipping mode, port or terminal charges, customs declaration type, storage, permits, vehicle type, and handling requirements.

How do I check shipment status?+

Message us on WhatsApp with your name, company, service type, origin, destination, BL/AWB/container/reference number, request date, and latest known update.

WhatsApp-first logistics support

Ready to Review a Shipment?

Send your cargo, route, documents, and timing details on WhatsApp and our team will confirm the next steps.